Air Decants ("we", "us", or "our") operates airdecants.com, a marketplace for fragrance decants. This policy explains what information we collect, how we use it, and your rights regarding it.
1. Information we collect
Information you provide
- Account information — name, email address, and password when you create an account.
- Seller information — if you apply to sell on Air Decants, we collect additional details including your storefront name, bio, and payout information.
- Order information — shipping address, order contents, and payment details. Payment card data is processed directly by Stripe and is never stored on our servers.
- Communications — messages you send to us or to sellers through the platform.
- Reviews and content — fragrance reviews, ratings, and any other content you submit.
Information collected automatically
- Usage data — pages visited, search queries, clicks, and time spent on the site.
- Device and browser information — IP address, browser type, operating system, and referring URLs.
- Cookies and similar technologies — used to keep you signed in, remember your cart, and understand how the site is used.
2. How we use your information
- To process and fulfill your orders, including coordinating with sellers.
- To operate your account and provide customer support.
- To process seller payouts via Stripe Connect.
- To send transactional emails (order confirmations, shipping updates, payout notifications).
- To improve the platform — analyzing how buyers and sellers use Air Decants.
- To detect and prevent fraud, abuse, or violations of our Terms of Service.
- To comply with legal obligations.
3. Sharing your information
We do not sell your personal information. We share it only in these circumstances:
- Sellers — when you place an order, the seller receives your name and shipping address to fulfill it.
- Stripe — payment processing and seller payouts. Stripe's privacy policy applies to information they process.
- Service providers — hosting, email delivery, analytics, and other vendors who process data on our behalf under confidentiality agreements.
- Legal requirements — if required by law, court order, or to protect the rights and safety of our users or the public.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies
We use cookies to authenticate sessions, preserve your cart between visits, and understand site usage. You can disable cookies in your browser settings, but some features (including staying signed in and checkout) may not function correctly without them.
5. Data retention
We retain your account information for as long as your account is active. Order records are kept for at least seven years for accounting and legal compliance. You may request deletion of your account and personal data at any time (see Section 7).
6. Security
We use industry-standard measures to protect your information, including HTTPS encryption in transit and access controls on our systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your rights
You may:
- Access or correct your account information at any time from your account settings.
- Request a copy of personal data we hold about you.
- Request deletion of your account and associated personal data, subject to legal retention requirements.
- Opt out of non-transactional marketing emails via the unsubscribe link in any such email.
To exercise these rights, email us at contact@airdecants.com.
8. Children's privacy
Air Decants is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. We will notify registered users of material changes by email or by a prominent notice on the site. Your continued use of Air Decants after changes take effect constitutes acceptance of the revised policy.